Returns & exchanges

Wear it. Wash it. Sleep in it.

You can’t know if a fabric works for your skin by looking at it. So give it a real shot — and if your skin disagrees, send it back.

Start a return or exchange

You’ll need your order number and the email you used.

30 days
From the day it lands on your doorstep
Free
Return shipping on US orders
Worn is fine
Washed and slept in? Still fine.

How it works

Three steps and about two minutes.

Start it online

Hit the button up top, enter your order number and the email you used.

Print and ship

We email you a prepaid label. Tape it on, drop it anywhere.

Refund or swap

Exchanges ship the moment your return scans. Refunds land in 5–10 business days.

The fine print

Returns and exchanges are open for 30 days from the day your order arrives. Yes, that includes tees you’ve already worn and washed — that’s the whole point.

Refunds go back to your original payment method within 5–10 business days once we issue the return. Exchanges ship as soon as the return is issued.

A few things we can’t take back: items damaged beyond normal wear, anything bought from a third-party retailer, and final-sale items (they’ll say so on the product page). Gift recipients can exchange or take store credit — just use the order number on the packing slip.

Request a return

Fill this out and we’ll email you a prepaid label.

It’s in your confirmation email and on the packing slip.
Skip this if you just want the money back.

No restocking fees, no return-shipping charge on US orders.

Questions, answered

Yes. That’s the entire point — you can’t tell how a fabric feels on reactive skin without living in it for a few days. Wear it, wash it, sleep in it. If it’s not right, send it back.
Choose exchange instead of refund and pick your size. We ship the new one as soon as your return scans, so you’re not waiting twice.
Absolutely. Use the order number on the packing slip. You can exchange it or take store credit, and the person who bought it never gets an email about it.
Five to ten business days after we receive the item, back to your original payment method. Your bank sets the exact timing, not us.
Search your inbox for your confirmation email, or just email us with the name and address on the order and we’ll dig it up.

Still stuck?

Email us and a real person will sort it out. We’re not going to make you fight a chatbot over a t-shirt.

help@Feelsos.com